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Privacy Policy

Last updated: September 16, 2026

VitaSlimex ("we", "our", or "us") respects your privacy and is dedicated to safeguarding your personal data. This privacy policy outlines how we handle your personal information in compliance with the General Data Protection Regulation (GDPR) and international consumer privacy frameworks.

1. Information We Collect

When you browse our website or proceed to our partner fulfillment portals, certain information may be collected:

  • Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, operating system, and platform.
  • Usage Data: Information about how you interact with our website, pages viewed, time spent on sections, and referral paths.
  • Communication Data: Name, email address, and inquiry messages submitted through our support channels.

2. How We Use Your Data

We process collected data for the following lawful business purposes:

  • To present website content clearly and optimize mobile and desktop rendering.
  • To direct users to their appropriate regional fulfillment facilities and localized payment providers.
  • To prevent fraudulent activity and ensure site security via 256-bit encryption.
  • To comply with statutory legal requirements and consumer protection regulations.

3. Data Sharing and Third Parties

We do not sell, rent, or trade your personal information. Relevant customer data is transmitted solely to verified logistics networks, payment processors (e.g., Klarna, PayPal, Visa/Mastercard processing networks), and courier services strictly necessary to fulfill order delivery.

4. Your Rights Under GDPR

Under European privacy laws, you maintain the following rights:

  • Right of Access: Request a copy of the personal data we hold about you.
  • Right to Rectification: Request correction of inaccurate or incomplete personal records.
  • Right to Erasure: Request deletion of your personal data when no longer legally required.
  • Right to Restrict Processing: Object to or restrict specific data processing activities.

5. Contact Information

If you have questions regarding this Privacy Policy or wish to exercise your data rights, please contact our Data Protection Officer via our Customer Support Page.